The digital Custodian Process

How It Works

 
 

Interview

Our process begins with one to three conversations in which we:

  • Learn who you are and what do you do?

  • Share who we are and what do we do?

  • Align our core values.

  • Discuss short/long term goals.

Integrate

As we get up to speed with your business, we will:

  • Create a Schedule

  • Attend Company Meetings

  • Sync w/ Leadership 

  • Setup Kaizen Meeting(s)

  • Gain Access to Platforms/Documentation

  • Review Existing Metrics

 
 

Iterate

Establishing a rhythm for gathering information and improving, we will:

  • Attend Daily Scrums

  • Sync w/ Managers

  • Gather More Information/Metrics

  • Review Goals & Backlog Items

  • Attend Kaizen Meetings

Clean. Improve. Maintain.

Startups  are exciting! A group of motivated people work hard, put in long hours, bust their collective asses, and crush obstacles. Through sheer will and brute force, you’ve made it happen. You’re successful, but what’s next?

 Transitioning from a start-up to a flourishing business can be brutal. Many companies get stuck in the mud, spinning tires, and can’t get out. As the business stagnates, the problems begin. Frustration infiltrates the company and fuels anger and apathy. Despite your best intentions, a toxic environment can emerge and your most important asset, the team, runs for the hills. Don’t let this happen to your company. Hire a Digital Custodian. We’re here to help.

Hands typing on a keyboard programming on a screen
 

Clean

Writers have a hard time proof-reading and editing their own work. For this reason, they learn that they have to let go of some ego and get editors involved. The editors find the mistakes and make suggestions to correct them. The same is true for businesses. 

Getting out of startup mode requires an outside guide to come in, take stock of the situation, then make the suggestions to clean up the errors. The Digital Custodian is that guide. We use our knowledge and experience gained from our time in startups to show you the path forward. We actively look for the piles of corporate poo, point them out and then help you develop a plan to remove them.

Here are some of the questions to be answered in this phase:

  • What are the largest problems you face today?

  • What are your short & long term goals?

  • What methodologies and frameworks do you follow?

 
 
 
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Improve

Once the cleaning process has begun we can then turn towards the improvement phase. Here is where we set a schedule for improvement. That’s right, we schedule improvement. With an improvement framework in place, any problem that presents itself is dealt with, not once, but forever. This is done at the corporate, departmental, and the individual levels.

Here are some of the questions to be answered in this phase:

  • What do you measure?

  • What are your business processes/practices?

  • What kind of culture do you have? What kind of culture do you want?

  • What changes have you tried?

 
 
 
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Maintain

When you have aligned your values, culture and practices with your short and long term goals, you will see the results you are looking for. But it doesn’t stop there. You must stay on top of all of these factors. How do you do this? You schedule a checkup.

Here are some of the questions to be answered in this phase:

  • What is the story the metrics are telling you?

  • Is that the story you want?

  • Which part of the story are we going to change?